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Release Notes for the App Reviewer help the Marketplace team effectively test your app. Be thorough as possible providing information on roles and permissions needed for effective functional testing.
App submissions without sufficient testing release notes may require resubmission. If you are upgrading an app , you can provide Release Notes for the App Users. This information will be delivered directly to any app user who has opted to receive transactional emails from the Marketplace.
All published apps are required to provide a Documentation URL to guide users through adding and using the app. When creating documentation, provide the following guidelines:.
Adding the App Required : A step by step guide for a user to add your app. Link to a troubleshooting guide. Usage Required : For each feature or action, provide a clear use-case description and a list of any prerequisites. Removing the App Required : A guide to removing the app from your Zoom account. Notify the user the implications of deauthorization, and how you remove their data. Include any specific requirements by your app. A simple list like the following will suffice, as removing the app is handled by Zoom:.
Troubleshooting Optional, but highly recommended — List the most common user issues and their solutions including adding-app issues, adding meetings, accessing recordings, etc. FAQ Optional — List the most frequently asked questions, including questions on authorization, activation emails, or unsubscribing to email updates. Contact Support Optional — Describe what users can expect when engaging your support team including the hours of your support team and first response SLA maximum time a user should expect to wait to hear from your support team.
All published apps are also required to provide a Support URL for individual on-going support for users. While the Marketplace provides active support for use of the platform, all apps are required to provide users with their own dedicated support options. Describe what users can expect when engaging your support team including the hours of your support team and first response SLA maximum time a user should expect to wait to hear from your support team.
Any domains receiving callbacks or requests from Zoom must be authorized. Once this is completed, click Validate to allow the app to be submitted for review. Your submission must include a designated test account and credentials to support the Marketplace review team in functional and usability testing, in part to help ensure your app only has access to the APIs necessary for the app's functioning.
If an account is not required to login to your app, select No account required. When an app has been approved, the Marketplace team notifies you of approval and public availability of the app. From this point, any Zoom user is able to add your app using production credentials. For more information on this process, reference the Submission Review guide and the Submission Checklist. If the app has not yet been published, the app can be removed directly.
If the app has been published, choose the change icon and select the option to Remove. Further status updates will be provided by email. If you're looking for help, try Developer Support or our Developer Forum.
Priority support is also available with Premier Developer Support plans. Want to ensure that your app is ready for submission? App Name and Branding Requirements When choosing a name, make sure that you: Create a distinct brand for your app. Content that indicates or implies Zoom endorses you or your app. Any content that attempts or appears to attempt to impersonate another person, account, or entity. Generic terms or names that can be confused with an existing company or app.
Long Description Provide a Long Description which highlights the features of your app. These apps are extensions of the Zoom platform which help businesses create innovative tools which might, for example: connect Zoom Dashboards to better understand and analyze the meetings their sales teams conduct, employ Zoom Webinars to create and record paid information products, create a Chatbot that uses Zoom Webhooks to send messages when a meeting time has changed, or to directly manage connected Zoom User accounts within their own software.
Every single app submitted publicly onto the Zoom Marketplace goes through an extensive review process to ensure quality and security. At Zoom, we take the security of our customer and user data very seriously and expect our Zoom Marketplace apps to maintain the same level of trust placed in our core products and services.
Once an app has been submitted, the Zoom Marketplace Team performs a Security Audit and Penetration Test focused on maintaining security and resilience as well as protecting customer data. More details on our security testing can be found in our Security documentation as well as our Developer Blog. Ready to start? Click through our App Types page to find the right setup for the app you want to build.
Have any questions? Let us know on our Developer Forums. If you're looking for help, try Developer Support or our Developer Forum.
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